technical customer service

The HAIMER After Sales Service Team will be pleased to advise you on your concerns in the field of machining, shrinking and balancing technology. For example, if you have questions or problems on the subject:

• Product knowledge
• User questions
• Complaints

Contact our qualified service team! Many problems can be solved immediately in an e-mail or on the phone. They will be happy to help you and advise where they can. Of course, our customer service is free of charge.

Our application technology team will be pleased to take care of your concerns regarding the topics:

• Commissioning
• Training 
• On site repair
• General questions and problems in the field of machining

Our application team for cutting tools is available to you for all specific questions or problems relating to the subject area of machining.
Whether optimisation of cutting data and machining processes or customised design of tool systems - our application engineers always have a suitable solution ready for you.

If a malfunction should ever occur or if, for example, you wish to have your machines modified, our technicians will provide you with fast and competent assistance.

The disposition of our application technicians is handled by our sales office. Therefore, please first contact Gabriela Salinas with your request.